Creating an account with us unlocks benefits like personalized recommendations, faster checkouts, and a more tailored shopping experience.

Immediately notify us so we can help secure your account and investigate any suspicious activity.

Yes, accounts may be suspended or deactivated if they violate our terms, including fraudulent activities or harmful behavior.

Ensure that your account information is accurate, and safeguard your password to prevent unauthorized access to your account.

You can cancel your order within a specific timeframe, as long as it hasn't entered the processing or shipping stage. Check your account for the latest status.

Log into your account, go to 'Order History,' find your order, and select 'Cancel.' Follow the provided steps, and if you face any issues, reach out to customer support.

Once your cancellation is confirmed, your refund will be processed to the original payment method within a few business days.Once your cancellation is confirmed, your refund will be processed to the original payment method within a few business days.

Custom or personalized items, as well as orders that have been processed, packed, or shipped, cannot be cancelled. Special promotional or clearance items may have specific terms.

You can return items within 48 hours of delivery if they are unused, undamaged, and in their original condition with all tags, packaging, and the invoice.  

Simply email us at robomindinnovation@gmail.com or log in to your account on our website and select the return option within 48 hours of receiving your order.

Once the returned product passes our quality inspection, refunds will be processed within 5 to 7 business days to the original payment method.

Refunds are only issued for items in perfect condition. Products showing signs of damage, wear, or misuse may not qualify.